{"id":8725,"date":"2024-10-07T05:52:07","date_gmt":"2024-10-07T03:52:07","guid":{"rendered":"https:\/\/jerneydewilde.nl\/?page_id=8725"},"modified":"2024-10-07T07:15:41","modified_gmt":"2024-10-07T05:15:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/jerneydewilde.nl\/nl\/refund-policy\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<div  class='flex_column av-785x-0db90bd3352b15bd937b40e898cbccc4 av_one_fourth  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first  first flex_column_div'     ><\/div>\n<div  class='flex_column av-68g3-1c89cedde4e39853bc23a2fc3620112d av_one_half  avia-builder-el-1  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3\">\n#top .av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ltopyp7v-06ed6e3d9e75607608f4c68ecc05a2b3 av-special-heading-h3 blockquote modern-quote  avia-builder-el-2  el_before_av_heading  avia-builder-el-first  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Refund <span class='special_amp'>&amp;<\/span> Return Policy<\/h3><div class='av-subheading av-subheading_below'><p>Last update: October 7th 2024<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb\">\n#top .av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m1yi1xa3-46cbddc7a93f0d851936541f8ea95afb av-special-heading-h3 blockquote modern-quote  avia-builder-el-3  el_after_av_heading  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Changing your order<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1yi1hke-e6f67bfcc5df59af7e343d11a58bab2d'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>If you need to make any changes to your order or if you need to cancel it, please <a title=\"Contact\" href=\"https:\/\/jerneydewilde.nl\/nl\/contact\/\">neem dan gerust contact met me op <\/a><strong>within 24hrs<\/strong> of placing your order. Because of my shipping timeframe, I am not able to cancel nor change it beyond this point.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1yjfip4-24af84d699dc02525d141352390f37f9\">\n#top .av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m1yjfip4-24af84d699dc02525d141352390f37f9 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m1yjfip4-24af84d699dc02525d141352390f37f9 av-special-heading-h3 blockquote modern-quote  avia-builder-el-5  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Timeframe <span class='special_amp'>&amp;<\/span> Terms<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1yiw5uf-cbe7a7bcc848d1ac033c238e84a2f020'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><main id=\"MainContent\" class=\"content-for-layout focus-none\" tabindex=\"-1\" role=\"main\">Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a refund or exchange.<\/p>\n<div class=\"shopify-policy__container\">\n<div class=\"shopify-policy__body\">\n<ul>\n<li>Custom items can not be refunded, exchanged or returned.<\/li>\n<li>Limited Editions can not be refunded, exchanged or returned.<\/li>\n<li>Sale items can not be refunded, exchanged or returned.<\/li>\n<\/ul>\n<p><strong>Terms and conditions:<br \/>\n<\/strong><\/p>\n<ul>\n<li>We only replace items if they are defective or damaged.<\/li>\n<li>To complete your return, we require a receipt or proof of purchase.<\/li>\n<li>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/li>\n<\/ul>\n<div class=\"rte\"><\/div>\n<\/div>\n<\/div>\n<p><\/main><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1yhnypa-38276245714d02c202726a3f231c288a\">\n#top .av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m1yhnypa-38276245714d02c202726a3f231c288a .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m1yhnypa-38276245714d02c202726a3f231c288a av-special-heading-h3 blockquote modern-quote  avia-builder-el-7  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Shipping returns<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1yhpufb-0f548055d04dcb22a818d36296cfc8e5'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>You will be responsible for paying for the shipping costs for returning your item.<strong> Shipping costs are non-refundable. <\/strong>If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<p>If you want to return or exchange your item, <a href=\"https:\/\/jerneydewilde.nl\/nl\/contact\/\">send your request by email<\/a> and after confirmation send your item as instructed to:<\/p>\n<p><strong>Jerney de Wilde | Drawing &amp; Printmaking<\/strong><br \/>\n<strong>Kazernestraat 98,<\/strong><br \/>\n<strong>2591CT The Hague<\/strong><br \/>\n<strong>The Netherlands<\/strong><br \/>\n<strong>+31650591969<\/strong><\/p>\n<p>If you are returning more expensive items, you may <strong>consider using a trackable shipping service or purchasing shipping insurance<\/strong>. We are not responsible for your return and don\u2019t guarantee that we will receive your returned item.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57\">\n#top .av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m1yj1553-51435f2094bb3cc2dd006ae63ce5ef57 av-special-heading-h3 blockquote modern-quote  avia-builder-el-9  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Inspection of your item<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1yja3j8-1f0493f0e96b07e322f8dd9edcc07227'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and if your exchange or refund is approved or rejected.<\/p>\n<p><strong>Exchanges:<br \/>\n<\/strong><br \/>\nIf your exchange request is approved, then your exchange will be processed, and sent to the address of the original order.<\/p>\n<p><strong>Refunds:<\/strong><\/p>\n<p>If your refund request is approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.<\/p>\n<p><strong>Late or missing refunds:<\/strong><\/p>\n<p>If you think you haven\u2019t received a refund yet, first check your different bank accounts again. Then contact your bank or credit card company. It may take some time before your refund is officially posted. If you\u2019ve done all of this and you still have not received your refund yet, please <a href=\"https:\/\/jerneydewilde.nl\/nl\/contact\/\">neem dan gerust contact met me op<\/a>.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-a9d3ced42160fa7266f6fc820a80a979\">\n#top .av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979{\npadding-bottom:10px;\nfont-size:40px;\n}\nbody .av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979 .av-special-heading-tag{\nfont-size:40px;\n}\n.av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-av_heading-a9d3ced42160fa7266f6fc820a80a979 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-a9d3ced42160fa7266f6fc820a80a979 av-special-heading-h3 blockquote modern-quote  avia-builder-el-11  el_after_av_textblock  el_before_av_textblock  av-inherit-size'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Need help?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m1yjcuxm-6915ad9efb1c008992d5f86778723f9b'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><main id=\"MainContent\" class=\"content-for-layout focus-none\" tabindex=\"-1\" role=\"main\"><\/p>\n<div class=\"shopify-policy__container\">\n<div class=\"shopify-policy__body\">\n<div class=\"rte\"><\/div>\n<p>Check the <a href=\"https:\/\/jerneydewilde.nl\/nl\/frequently-asked-questions\/\">F.A.Q.<\/a> for other questions related to refunds and returns. If you can not find it in there, see my <a href=\"https:\/\/jerneydewilde.nl\/nl\/contact\/\">contact options<\/a>.<\/p>\n<div class=\"rte\"><\/div>\n<\/div>\n<\/div>\n<p><\/main><\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-33kr-293b306bb069bebe675281ded5a35eb6 av_one_fourth  avia-builder-el-13  el_after_av_one_half  avia-builder-el-last  flex_column_div'     ><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8725","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/pages\/8725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/comments?post=8725"}],"version-history":[{"count":12,"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/pages\/8725\/revisions"}],"predecessor-version":[{"id":8745,"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/pages\/8725\/revisions\/8745"}],"wp:attachment":[{"href":"https:\/\/jerneydewilde.nl\/nl\/wp-json\/wp\/v2\/media?parent=8725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}